Communication & Collaboration
Stay connected and productive with our all-encompassing managed voice and collaboration services.
Communication & Collaboration
Our team will tailor solutions to your unique business needs, ensuring seamless communication and collaboration across your organization.
Our complete suite includes PBXware, offering robust and reliable calling capabilities. Whether you’re making calls, collaborating with your team, or integrating directly with Microsoft Teams, we have you covered. Experience crystal-clear voice quality, enhanced collaboration tools, and seamless integration that keeps your team connected and efficient.
Transform the way you communicate with our managed voice and collaboration services.
Cloud PBX
Cloud PBX
Optika provides support by way of collaboration for your chosen VoIP ecosystem, ensuring network systems are optimized whether you’re using desk phones, softphones, or a mix of both.
Optika provides consulting for vendor selection, migration services and network optimization for existing and new systems and through the provision of advanced networking, ensure your voice infrastructure performs flawlessly.
Our VoIP services include:
- Endpoint configuration and lifecycle support
- QoS tuning and network readiness assessments
- Cloud PBX integration, migration, and troubleshooting with selected vendors
- SIP trunking and number porting guidance in cooperation with vendors
- Teams Direct Routing
Whether you’re scaling a hybrid work model or modernising your branch communications, Optika ensures your voice solutions are resilient, secure, and fully supported within the holistic IT Managed Services offering.