Professional Services
Transform your business with our comprehensive suite of professional IT services designed to drive efficiency, innovation, and growth.
Professional Services
Partner with us to leverage cutting-edge technology and expert insights, empowering your business to achieve its full potential.
Business IT Strategy
IT Governance Assessments
Journey to the Cloud
Analytics & Business Intelligence
Field Services
Business IT Strategy
The pervasiveness of Information Technology across all facets of the enterprise makes it a strategic imperative to effect IT governance by creating a well-conceived business-aligned IT strategy and roadmap.
Many organizations do not have access to a dedicated function such as a CIO and/or CTO responsible to create and lead the technology strategy for the organization in concert with other executives. For most it then becomes an aspirational attempt, often comprising of a long list of technology ‘must-haves’ motivated by IT operations, which hardly ever gets executives’ buy-in and financial backing.
Our virtual CTO/CIO service offers professional strategic advice and guidance to help create and deliver digital excellence. The service is available on project retainer basis.
Service Framework
- Perform Enterprise Architecture (How the business leverages IT)
- Analyse the organization’s Security, Compliance, and Performance Requirements
- Determine the current level of IT maturity (People, Partners, Processes, and Technology)
- Quantify and Qualify Business IT-Risks and Advise Stakeholders of its implications
- Provide guidance to, and lead conversations with Executives and Service Stakeholders
- Translate business strategy into short- and long-term actionable plans for IT to implement
- Help build and mature the IT organization required to implement the IT strategy
- Improve governance processes capability to effect business-IT alignment
- Translate technical requirements to Solutions Architects, IT Operations and Project Management Office
- Develop RACI models and manage cross-functional efforts
- Assists with budgeting and forecasting
- Report to Business Executives on the status of IT
IT Governance Assessments
As most organizations develop and mature, the need for formal IT governance becomes pivotal in driving business value through innovation and to ensure compliance with regulations related to financial and technological accountability, such as PCI, GDPR, POPIA etc.
The value of Information Technology is often undermined by the maturity of the IT organization – only when synergy is achieved between people, partners, processes, and technology can IT deliver measurable value.
We have developed a comprehensive assessment framework that delivers key insights to strengths, opportunities, concerns, and risks related to:
- The effectiveness of the organization’s IT function
- The information and digital technology landscape
- The level of good governance and security best practices
This assessment provides immeasurable value in creating and delivering IT strategy and managing risk and is based on industry best practice guidelines such as ITIL for IT service management, COBIT for IT governance, NIST and CIS for security and compliance.
Journey to the Cloud
The digital revolution is accelerating at an unprecedented rate, introducing new ways of communicating, doing business, and providing services to clients. Organisations’ ability to grow and innovate in the digital economy pivots on the adoption and effective use of cloud services.
Cloud computing delivers clear value to both service provider and the organisation. Whilst it provides businesses with cheaper, quicker, and more feasible ways to keep up with technology trends, its also offers service providers better ways to serve its customers.
The global uptake of cloud services speaks for itself and settles the debate of whether to migrate to the cloud or not.
Wherever you may be in your cloud journey, Optika has the technical expertise and business aptitude to help your business harness the best of what cloud has to offer.
Our team consists of solutions design and implementation specialists, project management professionals and change managers, working together to ensure a successful outcome. Our team of experts will workshop your requirements and support your journey into our public cloud service, AWS or Azure with clear outcomes defined through the transition plan.
Tell us more about how we can help you with your next project.
Analytics & Business Intelligence
Having timeous access and the ability to consume, interrogate and analyse data thoroughly, is vital to making informed decisions.
We help business executives, managers, and analysts to create business value by providing capabilities to improve performance and profitability through dashboards, threshold-based alerts, commenting, storyboards and infographics. This is made possible through visualisation expertise, rich domain & industry experience, meaningful relationships with technology partners and implementation of advanced BI technologies and methodologies.
Service Highlights
We provide the technology platforms, solutions and frameworks that deliver actionable insights, enabling businesses to extract optimum value from their data in the following categories:
- Requirements Analysis
- Data Preparation
- Data Modelling
- Visualisation
- Deployment, Support & Governance
Field Services
